March General Meeting-Texas Workforce Commission Claims Process

  • March 21, 2017
  • 11:45 AM - 1:00 PM
  • Abilene Country Club


Registration is closed

Please join us for our November monthly Big Country SHRM meeting at Abilene Country Club from 11:45 AM to 1:00 PM.  





The Texas Workforce Commission Claims Process


Speaker: Jim Allen Wansley




Jim Wansley has been a Texas Workforce Commission Unemployment Insurance Program Specialist since May of 2013. He currently serves on the TWC Apprenticeship Development Focus Group created by the current Commissioner for Labor, Julian Alvarez. He is one of five such TWC UI Field Specialists in Texas who are tasked with a wide range of responsibilities, including those related to Unemployment Insurance and with providing information to and assisting the Commissioner for Labor. Wansley provides assistance to his five assigned TWC Workforce Board Areas, and throughout Texas as needed, provides Rapid Response Team UI orientations for companies and workers experiencing a layoff; coordinates information sharing regarding labor disputes; and responds to concerns from employers, claimants and labor representatives. He is a member of the TWC Disaster Response team, coordinating UI efforts with FEMA and other Federal and State agencies.

Wansley was employed from August 1968 to January 2010 at the Goodyear Tire & Rubber Company’s Kelly-Springfield Tyler facility. He worked as a production division employee and, beginning in 1989, as a maintenance division employee. In both divisions he was a Program Development/Instructor, responsible for developing and teaching Objective Based Training programs. He served seven years as the President of United Steelworkers Local Union 746L.

Wansley is a graduate of Whitehouse High School (1967), Tyler Junior College (1980), and the University of Texas at Tyler (1982), with a Bachelor of Science degree (history major, political science and education minors). While at UT Tyler he served as president of the Phi Alpha Theta History Society chapter and vice-president of the Webb Historical Society chapter. He later completed a joint Goodyear Tire/Tyler Junior College maintenance apprenticeship program, becoming a journeyman electrician in 1991.

Wansley has served as president of the Kelly Tyler/USWA Scholarship Association; on the Kelly Tyler Plant Communications Committee; as well as Employee Involvement committees and E.I. Work Groups at every level, including the Joint Kelly Tyler/USWA Employee Involvement Plant Steering Committee. He was editor of the Kelly Tyler plant newspaper. He served on the Kelly Tyler Federal Credit Union Supervisory Committee.  


Since his retirement he has testified twice in Washington DC hearings regarding the economic impact of loss of jobs in the tire industry due to trade violations, hearings which resulted in tariffs being imposed by the Obama administration on the violators. He has also testified twice before the Texas Legislature regarding pending state legislation on the same subject.


Wansley lives in Whitehouse Texas with his wife, Cynthia, who he married on Valentine’s Day, 1969 (ensuring that he would never forget an anniversary). They have three children, four grandchildren and two great-grandchildren.


“Summed up, I have over the years valued family, learning, educating and providing a voice and representation for people in need. My current position with the Texas Workforce Commission allows me to continue down that road,” he states.



Society for Human Resource Management Presentation Outline

1.      Introduction of Presenter(s) and Contact Information

a.      Jim Wansley, Presenter

b.      J. W. Reed, Romeo Munoz assisting

2.      Purpose and Goal of Presentation

3.      History of Unemployment Insurance Program

4.      Unemployment Insurance Overview

5.      Employer Role in Preventing Improper Payments & Fraud

6.      TWC Website and Organizational Structure

a.      Job Seekers & Employees

b.      Businesses & Employers

c.      Community & Workforce Partners

7.      Claim Management & Appeals

8.      Electronic Correspondence for Employers

9.      Claim Process Chart

10. Mass Claims Program

11. Shared Work Program

12. Employer Publication Resources

13. TWC Business Conferences

14. Tax Office Contact Information/Resources

15. Question/Answer Session

a.      Questions submitted prior to session

b.      Other questions







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