Please join us for our August monthly Big Country SHRM meeting at Abilene Country Club from 11:45 AM to 1:00 PM.
Topic: Developing First-line Supervisors
Summary: Would you invest time and money into equipment and processes that could improve your profitability by 47%? Of course, you would. The key to organizational profit lies with our first-line leaders--the much maligned and ignored supervisors. In this presentation, we'll look at ways to better prepare, select, train and support our first-line supervisors.
- Understand the impact of first-line supervisors on organizational success
- Know the key competencies needed for first-line supervisors to be successful
- Know the 6 C's of supervisor training
- Understand how HR can help supervisors be more successful
Speakers: Penny Miller, SHRM-SCP, SPHR, CEBS
My HR Department
Penny Miller was a career Air Force officer, where she learned to respect the critical role of Noncommissioned Officers in providing leadership in the organization. After her Air Force career, she entered corporate HR and later, started her own company, providing outsourced HR services and consulting to business. Much of her practice centers around supervisor/manager training, coaching, and development. Her special passion is the first-line supervisor, who leads our frontline employees, where the war for profit is won.
Penny has a Master's degree in Management and currently teaches management courses as an adjunct instructor for Midwestern State University and Wayland Baptist University. She has certifications as SHRM-SCP, SPHR and is a Certified Employee Benefits Specialist (CEBS). She has written two books on this topic: Winning the War for Profit: Developing Leaders Where It Really Matters (2017) and Leadership in the Trenches: Developing Front-line Leaders (2018).