June Zoom Meeting- Crucial Confrontations and Conversations

Everyone knows the importance of effective communication. Yet, sometimes communication is limited to simply the delivery of information. In today's workplace, effective communication requires a conversation that nurtures both substance and relationship. This presentation provides insight and concrete application steps to recognize the need for constructive confrontation, to initiate the conversation featuring a difficult conversation template, and to implement a plan of action. 

Joe L. “Joey” Cope is the Dean of the College of Graduate and Professional Studies at Abilene Christian University (Dallas campus). He served as the Executive Director for Duncum Center for Conflict Resolution at ACU from 2000 to 2015 and as the Executive Director of Duncum Center Solutions from 2015 to 2017. Cope is an Associate Professor in Conflict Management and Resolution at ACU and has served as an adjunct professor at the Pepperdine University School of Law in Malibu, California, the Bowen School of Law in Little Rock, Arkansas, and the Center for Dispute Resolution and Conflict Management at Southern Methodist University.

Cope is past chair of the State Bar of Texas Alternative Dispute Resolution Section. He is a past member of the board of directors of the Texas Mediator Credentialing Association and was coauthor of West Publishing’s “Texas Practice Guide: Alternative Dispute Resolution” from 2012 to 2018.

Zoom Meeting information will be emailed to those who register on the morning of the meeting; therefore, please register as soon as possible.